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email services



Providing an environment of open communication is vitally important for teachers and learners, both internally within your school and externally with parents, your Local Authority, SWGfL and across the globe. We appreciate one size does not fit all, therefore have provided a choice of safe and secure email services to meet your communication needs.


product overview


RM Easymail Plus is a Web-based email service available as an optional service from SWGfL. Because RM EasyMail Plus has been designed specifically for education, it covers issues that are important to schools:

Safety & Security: RM Easymail Plus keeps users protected. With industry leading anti-virus protection, combined with top quality anti-spam, and banned word filtering, you can be sure your users can communicate with the protection they need.

Flexible User Interfaces: RM Easymail Plus provides three templates to meet the differing needs of different users, plus it also gives the ability to use Microsoft Outlook if that’s your preferred interface.

Easy to manage, cost effective solution: RM Easymail plus is easy to manage, creating a new user takes only 17 seconds. Because of its intuitive interface, and low management requirements, RM Easymail Plus is a great email solution for schools.

With full web-based administration of the service and a choice of templates (or 'skins'), you're in control of your establishment's e-mail service.

You can also choose to use the banned word list, or the powerful restriction list functionality, both of which increase the safety of your users.

product benefits

  • Three User templates: The bold, graphical basic template for teaching younger pupils how to use e-mail; the standard template for those pupils confident in using e-mail and the advanced template, with functionality suitable for staff (such as out-of-office replies and mail forwarding);
  • Access anywhere, any time via an intuitive, web-based user interface;
  • Web-based administration allows you to create and manage accounts via your web browser;
  • Enhanced virus and spam filtering, along with banned word filtering and flexible restriction lists that administrators can put in place along with that administrators can put in place, ensures that inappropriate content doesn't reach the user;
  • Completely flexible: add more mailboxes or increase mailbox space as and when you need to;
  • Dedicated support via the SWGfL Helpdesk, 08:00 - 18:00, Monday - Friday.

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product overview


Microsoft Live@edu is an e-mail service created for schools. Delivered through the familiar Outlook Web Access (OWA), it can be co-branded with your school’s name and logo for all users. Microsoft Live@edu includes access to other programs and services that increase your school’s ability to collaborate and communicate, including calendars, document sharing, shared workspaces, blogs, instant messaging, video chat, mobile e-mail and document access, and address books.

With 10 gigabytes (GB) of e-mail storage and 25 GB of additional file storage through SkyDrive (online storage), students can participate in online tutorials, collaborate on assignments, discuss ideas with staff. Microsoft Live@edu is accessible through popular Web browsers for Windows, Mac, and Linux operating systems.

Microsoft Live@Edu is a free service by itself, but we think there are certain services you need from your email solution in school. We’ve taken these things, and wrapped them around the free service (SLA, Service Desk, Provisioning and Migration) .

product benefits

  • Access to a range of Microsoft tools and products
  • Industry standard email interface
  • Benefits of Microsoft Live@Edu combined with the SWGfL Service desk.
  • Service delivered because of the SWGfL Schools Internet Services Service Level Agreement


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product overview


If you'd like to host your own mail platform (for example, if you'd like to use Microsoft Exchange Server), we can provide an SMTP feed which delivers all mail sent to your domain directly to a mail server that you have set up at your site. This gives you full administrative control over your email platform.

The SMTP feed benefits from the same virus and Spam filtering which runs on the RM Easymail Plus platform.

product benefits

  • Comes with great Anti-virus and anti-spam services
  • With full administrative control, you're able to set up as many e-mail accounts as you like (subject to the restrictions of your chosen mail server) and administer these accounts locally.


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RM EasyMail Plus

 

Microsoft Live@Edu
Interface Web-based with 3 user templates created for education, suitable for a wide range of ages and abilities Microsoft Outlook desktop client, or web-based Microsoft Outlook Web App Feature rich web-based interface consistent with Microsoft Outlook
Tools Calendars, meeting requests, availability tracking Calendars, meeting requests, availability tracking Calendars, meeting requests, availability tracking
E-Safety Banned word filtering, recipient restriction policies, and attachment controls Recipient restriction policies and banned word filtering Recipient restriction policies and banned word filtering
Mailbox Size 10GB 1GB + 25GB 'SkyDrive' 10GB + 25GB 'SkyDrive'
Message Size 10MB Maximum 25MB Maximum 25MB Maximum
Groups Group based management, for easy control of user settings Distribution group management, including: opti-in, approval and moderation Distribution group management, including: opti-in, approval and moderation
Spam Protection Yes Yes Yes
Virus Protection Yes Yes Yes
Mobile Yes, via POP3 & IMAP4 Yes, via POP3 & IMAP4 Yes, via POP3 & IMAP4
Web Access Yes Yes Yes
Support Via SWGfL Helpdesk, 08.00 - 18.00 Mond - Fri Via SWGfL Helpdesk, 08.00 - 18.00 Mond - Fri 99.9% availability guranteed, dedicated 24x7 Microsoft Support
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The South West Grid for Learning Trust is a charitable Trust Company Registered in England. Company number 5589479. Charity number 1120354. VAT registration number GB 880 8618 88
Registered office: SWGfL Project Office, Belvedere House, Woodwater Park, Pynes Hill, Exeter, EX2 5WS.