Help & Support
Based at RM's Head Office in Abingdon, The SWGfL Helpdesk team provide help and support with most SWGfL Services (check the 'How do I get Support?' section on the page of the service you need support with, for full details).
You can contact the Helpdesk team by:
| Phone: |
0845 307 7870 |
08:00 - 18:00, Monday to Friday |
| E-mail: |
support@swgfl.org.uk |
24 hours a day
We aim to respond within 24 hours, Monday to Friday |
| Fax: |
01235 826999 |
08:00 - 18:00, Monday to Friday |
Meet the Team
Lewis Cameron
Helpdesk Manager
Interests: Web technologies, motor racing, films
Favourite Animal: Tiger
Paul Soper
Network Administrator
Interests: Football, golf, film and TV
Favourite Animal: Duck-billed platypus
Mark Denton
Network Administrator
Interests: Racing and fun times
Favourite Animal: Dog
Mark Harris
Network Administrator
Interests: Oxford United, cricket, singing
Favourite Animal: Golden snub nose monkey
Navid Akbar
Network Administrator
Interests: Cricket, football, snooker & skiing
Favourite Animal: Cheetah
Sokkha Monghay
Senior Network Administrator
Interests: Films and TV series, Xbox 360, cooking
Favourite Animal: Hedgehog
Tom Pye
Network Administrator
Interests: Rugby, films, and video games
Favourite Animal: Leopard
Grant Summersbee
Network Administrator
Interests: Cricket, football, snooker & skiing
Favourite Animal: Cheetah
Rebecca Cook
Network Administrator
Interests: Reading, movies, socialising, swimming
Favourite Animal: Snow Leopard
Alan Wooldridge
Third Line Technical Engineer
Interests: Hang gliding
Favourite Animal: Wombat
Local Authority Helpdesk Services
The following Local Authorities provide Helpdesk Services on behalf of their establishments. If you belong to one of the following Local Authorities, you should contact their helpdesk directly:
- Bath and North East Somerset – Schools’ ICT Support Team on 01225 395111;
- Cornwall – Schools’ IMS Team on 01872 323263;
- Devon – ScoMIS on 01392 385300;
- South Gloucestershire – Schools’ ICT Team on 01454 863226.